In the auto repair industry a company builds its client base one customer at a time and mostly through word of mouth marketing. With this in mind, the keys to success for O.T.S. Automotive Repair are: High-quality work. Constant contact with clients so as to keep them informed about the state of their automobile and the repair job progress. Knowledgeable mechanics that are friendly, customer oriented, and will take the time to explain to customer the intricate nature of our business and our work.